Contact us

Need to get in touch? Our more commonly asked questions are covered in our top 10 frequently asked questions page.

You can also read our guide on spa etiquette.



Still not found what you are looking for?

Call us on: 03448 266205

Our Contact Centre is open as per the times below, however the team are busy during peak times, so there may be a longer wait time.

If you can’t get us on the phone, try us on social media.


Contact Centre opening times:

Monday: 9am - 7pm

Tuesday: 9am - 7pm

Wednesday: 9am - 5:30pm

Thursday: 9am - 7pm

Friday: 9am - 7pm

Saturday: 9am - 5:30pm

(Bank holiday opening hours - 10am - 4pm)


Christmas and New Year opening times:

25th December: Closed

26th December: Closed

27th December: 9am - 7pm

28th December: 9am - 7pm

29th December: 9am - 7pm

30th December: 9am - 5:30pm

31st December: Closed

1st January: Closed


From the 2nd January

Monday – Friday: 9am - 7pm

Saturday – Sunday: 9am - 5:30pm

(Sunday will only be open for 3 weeks from the week commencing 1st January)



Please wait