Temporary closure of our Aqua Sana Spa
Our UK Aqua Sana spas are now closed until 6th September. Latest news
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Temporary closure of our contact centre
In line with government recommendations and to keep our staff as safe as possible we have made the difficult decision to close our Contact Centre. This means that we cannot accept any inbound calls from our guests.
We do have a small team working from home to process cancellations and changes during the closure period but as the team is reduced it is taking us longer than we would like to get back to our guests. The team will also be keeping an eye on social media channels and communicating via email where possible.
We’re so sorry our response times and refund process are slower than usual right now. Thank you for bearing with us at this difficult time.