Contact us
Need to get in touch? Our more commonly asked questions are covered in our top 10 frequently asked questions page.
You can also read our guide on spa etiquette.
Still not found what you are looking for?
Call us on: 03448 266205
Our Contact Centre is open as per the times below, however the team are busy during peak times, so there may be a longer wait time.
If you can’t get us on the phone, try us on social media.
Contact Centre opening times:
Monday: 9am - 7pm
Tuesday: 9am - 7pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 7pm
Friday: 9am - 7pm
Saturday: 9am - 5:30pm
(Bank holiday opening hours - 10am - 4pm)
Christmas and New Year opening times:
25th December: Closed
26th December: Closed
27th December: 9am - 7pm
28th December: 9am - 7pm
29th December: 9am - 7pm
30th December: 9am - 5:30pm
31st December: Closed
1st January: Closed
From the 2nd January
Monday – Friday: 9am - 7pm
Saturday – Sunday: 9am - 5:30pm
(Sunday will only be open for 3 weeks from the week commencing 1st January)