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Cookie Policy
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
You can set your cookie preferences when you arrive at our website, or change them at any time. For further information, please visit https://ico.org.uk/your-data-matters/online/cookies.
Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. Although, please do remember that if you do not consent to our functionality cookies, parts of our website will not work.
For example, you may not be able to watch our videos. For this reason we will occasionally send you prompts which allow you to consent to a cookie you have previously rejected.
The table below explains what cookies we use on our website, why we use them and whether they are strictly necessary or another type of cookie e.g. "functionality" or "performance" cookies. We also state in the table whether a cookie is a "persistent" or "session" cookie. The difference is that:
· Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
· Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but if blocked some parts of the site will not work. These cookies do not store any personally identifiable information.
Cookie |
Name |
Purpose |
Persistent/ Session |
More information |
Login Cookies |
login-use login-token uxp-token uxp |
These are used as part of the website functionality as part of the login process. During the login process, you have an option to remain logged in for a rolling 6 month period. Each time you access the website, the lifespan of the cookie will be set to 6 months. While you remain logged in, pages such as the profile section will ask you to sign in again to save any changes. Remaining logged in will help us deliver more personalised or relevant content for any upcoming breaks you may have. |
Persistent Persistent Persistent Session |
|
AWS |
WSELBCORS AWSELB |
These are required to map a session to an instance within our AWS environment. |
Persistent Persistent |
|
YouTube |
YSC GPS VISITOR_INFO1_LIVE |
We will embed YouTube videos onto the website, YouTube will then track your usage of the video, how long you watch it for, your IP address and location. |
Session Persistent Persistent |
Further details can be found here. |
Performance
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Cookie |
Name |
Purpose |
Persistent/ Session |
More information |
Google Analytics |
DSID test_cookie IDE FPLC _gac _utma _utmb _utmc _utmt _utmv _utmz _ga _gid AMP_TOKEN FPID GA_OPT_OUT _dc_gtm_ _gaexp _gaexp_rc _opt_awcid _opt_awmid _opt_awgid _opt_awkid _opt_utmc |
These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited. Cookies are anonymous to us until the point of signing in or booking. |
Persistent Persistent Persistent Persistent Persistent Persistent Persistent Session Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent |
Click here for an overview of privacy at Google. |
Eggplant |
SCOGID SCOSID SCOSN |
These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. |
Persistent Session Session |
Further details can be found here. |
Adobe Launch |
|
Allows us to make your browsing experience more personalised, for example, by saving your preferences and showing you targeted advertising should we change prices or availability. |
Persistent |
Further details can be found here. |
Google Maps |
|
We will embed Google Maps content onto the website, Google will then track your usage of maps, your IP address and location. |
Session |
Further details can be found here and also on Google’s Privacy & Terms page. |
Hotjar |
_hjid _hjTLDTest _hjAbsoluteSessionInProgress _hjShownFeedbackMessage _hjIncludedInPageviewSample |
Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. |
Persistent Session Session Session Session |
Further details can be found here. |
Functionality
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookie |
Name |
Purpose |
Persistent/ Session |
More information |
Adobe Target |
mbox |
Gives us the ability to test which content is more relevant to you and show you personalised content based on your behaviour. |
Persistent |
Further details can be found here. |
Targeting
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookie |
Name |
Purpose |
Persistent/ Session |
More information |
_fbp |
To establish whether our content and advertising on Facebook drove you to our website and which pages you then viewed. |
Persistent |
Further details can be found here. |
|
DoubleClick |
IDE |
Allows us to track your usage of our website for the purposes of paid advertising so that we can ascertain if an advertisement we showed you caused you to visit the website. |
Persistent |
Further details can be found here and also on Google’s Privacy & Terms page. |
Bing |
_uetsid |
To establish whether our advertising on Bing, drove you to our website and which pages you then viewed. |
Persistent |
Further details can be found here. |
Adobe Analytics Adobe Audience Manager Adobe Marketing Cloud Adobe Media Optimiser |
Adobe Marketing Cloud Cookies |
To track how you use our website, which of our advertisements drive you to our website, to track emails we send to you, to connect your Center Parcs login details to your other information so that we can identify you as an individual. |
Persistent |
Further details can be found here. |
Google Adwords Conversion Tag |
Google Adwords |
To establish whether our advertising on third party websites, including Google websites, drove you to our website and which pages you then viewed. |
Persistent |
Further details can be found here and also on Google’s Privacy & Terms page. |
Remarketing |
To track your behaviour on our website so that we can tailor our advertising towards your interests. |
Persistent |
Information about Google can be found here and also on Google’s Privacy & Terms page. Information about our Privacy Policy can be found here. |
Last updated: 9 December 2024