News
Temporary suspension of new Aqua Sana spa day and overnight stay bookings
Updated 3rd September 2020 | 14:10
We have now taken the decision to cancel all future spa day and overnight spa break bookings, including luxury spa breaks.
Until we’re able to confirm our opening date, we have temporarily suspended taking any new Spa Day, Spa Break and Luxury Spa Break bookings for Aqua Sana, until further notice. If you are staying on a Center Parcs break you can now book one of our indulgent treatments but unfortunately we are still unable to open our saunas, steams rooms and spa areas in the UK – which means we are not accepting Spa Session bookings just yet.
We are reviewing all areas of our operation, including Aqua Sana, to make sure that we can keep our guests and staff as safe as possible and ensure that we adhere to all Government guidelines. We’re reviewing our treatment menu and capacity, and we are also making sure that we allow extra time for all the additional cleaning. We will let you know as soon as we have done this.
For guests who are impacted by the closure period the following information should help answer some of your questions:
If I have a spa visit booked – what do I need to do?
You will have been contacted either by email or shortly will be by telephone to arrange a full refund. If you haven’t received an email, our team will contact you soon to process your refund.
If I have an overnight spa break or luxury spa break booked - what do I need to do?
Our team will contact you by telephone soon to arrange a refund.
If I have a gift voucher – what do I do?
We have relaxed our terms and conditions so that you now have longer to redeem your spa visit. You should receive an email explaining your new, extended, expiry date. When we announce our reopening date you will be able to use your voucher.
If you’re looking to purchase a gift, we’re sorry but we are not selling additional gift vouchers at this time.
My spa booking date has passed and I haven’t been contacted
Please don’t worry, even if we haven’t managed to contact you before your spa booking date, you will still be able to rearrange or receive a full refund.
I’m on a Center Parcs break, will I be able to visit Aqua Sana?
If you are staying on a Center Parcs break you can now book one of our indulgent treatments but unfortunately we are still unable to open our saunas, steams rooms and spa areas in the UK – which means we are not accepting Spa Session bookings just yet.
Can I contact you?
We now have a team back in our Contact Centre and our opening times are
- Monday & Friday 9am – 7pm
- All other days including weekends 9am – 5:30pm
The team is reduced due to social distancing so if you can’t get us on the phone try us on social media
Longleat Forest’s refurbished spa gets Five Bubble rating
Updated February 2020
Just one month after relaunching our brand-new Forest Spa in Longleat Forest, we’re delighted to announce that the spa has been awarded an outstanding Five Bubbles rating by the Good Spa Guide.
Aqua Sana Longleat Forest has had a makeover
Updated January 2020
This week we unveiled our newly refurbished Forest Spa, bringing together 24 unique spa experiences and harnessing the proven benefits of forest bathing at Aqua Sana Longleat Forest.
OPI heads to Mexico City
Updated January 2020
Experience the eclectic colours of the world’s most thriving art scene – Ciudad de Mexico – for Spring 2020 with the Mexico City Collection by OPI.
New Guided Sleep Sessions
Updated October 2019
Try a guided Sleep Session during your autumnal escape, taking place within the meditation rooms at all spas and free as part of a Spa Day or Spa Break. It’s the perfect prelude to a good night’s sleep.
Christmas arrives early at Aqua Sana
August 2019
Christmas has come early at Aqua Sana, meaning our indulgent Elemis and Decléor gift boxes have arrived. So, before treating everyone else this Christmas, why not take a look and treat yourself?
Introducing Aqua Sana Longford Forest
June 2019
This summer 2019 we are opening a brand new spa. Our new spa will integrate our unique forest concept, taking inspiration from some of the most spectacular natural environments around the world.
The new ‘Always Bare for You’ sheer collection by OPI
June 2019
The new range of delicate shades from OPI will leave you polished from top to toe. The new ‘Always Bare for You’ sheer collection from OPI is available across all Aqua Sana spas, and there’s a shade to suit everyone, from classic neutrals to fashion-forward tones.
Aqua Sana Woburn Forest named Best Day Spa in county
June 2019
Aqua Sana Woburn Forest has been voted the Best Day Spa in Bedfordshire and Hertfordshire in the Muddy Stiletto Awards 2019.
Discover the vibrant new Tokyo Collection by OPI
January 2019
Discover the bright, trendsetting colours of Tokyo with the new collection by OPI. Inspired by the city’s balance of rich tradition and nature with fashion-forward style.
Aqua Sana Whinfell Forest Opens NEW Relax Areas
December 2018
A new way to drift away during your spa escape. Aqua Sana Whinfell Forest has had a mini makeover and now boasts two brand new areas dedicated to inducing complete relaxation.
Sherwood Forest Wins Best Spa in the East Midlands
November 2018
Aqua Sana Sherwood Forest has been awarded Best Spa in the East Midlands and East by the Good Spa Guide. Celebrate with us in pure five star luxury with our exciting new Spa Day.
NEW Decléor Express Facials
October 2018
Time, there’s never enough – so make every minute count on your next trip to Aqua Sana with our new Decléor Express Facials.
Elveden Forest’s refreshed spa gets Five Bubble rating
August 2018
We all love a mini-makeover and our spas are no different. Aqua Sana Elveden Forest is loving its new look and the Good Spa Guide is too – awarding it their outstanding 5 Bubble rating.
Say hello on Instagram
June 2018
With spa newness, offers and treatments all coming soon, we just can’t wait to show you what’s new through beautifully selected images and behind the scenes Instagram Stories.
Decléor Facial Lift Yoga
January 2018
We’ve all heard of the body firming practise that is yoga; now Decléor are launching an all new facial with those very same benefits for your skin.