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Access for all
The Access for All document identifies the physical adaptations and management measures provided through all areas of Aqua Sana Forest Spa to facilitate access to all.
Every effort has been taken to make this guide as comprehensive and accurate as possible and it is reviewed and updated regularly. However, in line with our commitment to continuing improvement with respect to access for all, the level of provision may be subject to change. Also due to breakdown, maintenance or other unforeseen eventuality, measures may be temporarily unavailable at some time.
If you require clarification on any aspect of this document or any particular adaptation is of particular importance to the enjoyment of your stay with us, please contact the Guest Care Line on 03448 266205 to confirm details.
Please read the Accessibility Statements for more information on our policy.
Website accessibility
We recognise the importance of providing a website that is inclusive and available for all users. This page explains:
- supported browsers and operating systems
- our approach to making this website accessible
- the features provided to enhance the site’s accessibility
- what to do if you have any questions or feedback for us
Supported browsers
For the best experience on our website, we recommend using the latest version of Chrome, Safari, or Edge. Please note that Firefox is not supported.
Ensure your browser or operating system is up-to-date to avoid compatibility issues.
Approach
We aim for this website to meet or exceed the requirements of the level AA criteria of the World Wide Web Consortium Web Accessibility Initiative (WCAG WAI) 2.2 guidelines. In preparation for the European Accessibility Act (EAA), which comes into effect in June 2025, we’ve expanded our accessibility testing to include checks aligned with EAA requirements and the associated European standard EN 301 549. We are actively working towards meeting these standards and are currently undertaking development work to meet this level and improve accessibility for all users. Should you experience any difficulty in accessing this website, please contact us, so we can help you.
We regularly test our website using a combination of automated and manual methods to help us meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard and European standard EN 301 549.
Accessibility features
Text size
- You can vary the text size by using your browser’s text resize option: View – Text Size.
Alternative text for images
- Most images have been given appropriate alternative text.
Heading elements
- HTML heading elements have been used to represent page structure, supporting assistive technologies that allow page navigation from heading to heading.
Link text
- Most hyperlinks should make sense when read out of context, and hyperlinks are clearly presented in a different text style from normal body text.
Colour contrast
- We have checked text and background colour combinations to ensure that the contrast is sufficient and we have also ensured that information is not referenced by colour alone.
Style sheets
- We have used Cascading Style Sheets (CSS) to control the presentation of pages and have used properly structured markup for content. If style sheets are not supported or are turned off, information on the site can still be accessed and read.
Moving content
- Our web pages do not contain anything that flashes more than 3 times in a second
Questions and feedback
If you have any difficulty in accessing any information on this website or if you have any feedback for us, we would like to hear from you. Please contact us.